STORM Guidance: a boutique-style advisory firm helping insurers, brokers, and their customers understand and respond effectively to cyber incidents
A refreshing and much more effective approach to cyber risk and incident management.
Security & Investigations
Storm Guidance
//overview_
// challenges_
A cyber breach to a cyber risk management company is no news, so data management for prevention and investigation is crucial for impeccable performance.
// solution_
The tool we built was able to import data from different platforms, combine it persistently and securely, and enable the agents to work on this data simultaneously without creating conflicts or blocking anybody from doing their job. At the same time, the tool tracks the source of all information in the system while masking all sensitive information and keeping a detailed audit of all actions (user's or automated) in the system. Our solution works with customized, dynamic, and flexible data structures.
Back-end
The back-end was developed in Python/Django. Superb technology for fast MVPs development. It helped Storm Guidance get a working product quickly to start using it internally and apply feedback. The application is a monolithic solution using Heroku as a host. We also use additional tools for generating reports and managing complex scheduling tasks.
Front-end
The frontend was developed using Django and JavaScript. The web application consists of data manipulation tools, reporting services, and multiple roles such as admins, investigators, reviewers, and other roles.
On-site visits and project kick-off and preparations
Project tasks breakdown
Milestone definition and time plan created.
Development started
Estimated approx. 9 months of development in iterations with team of 3 members First usable demo was out within 3 months.
STORM Guidance took time to do business assessment and future planning
Feedback from the client on new requirements, enhancements, and upgrades
Team visit to Mauritius and client visit in Macedonia for a In-person touchbase
New scope definition and planning take place
The same team is allocated to the clients again.
Product released for the client’s usage
Onboarded and trained team of admins, investigators and analysts.
New technical solutions were introduced to speed up client’s work and enhance their business potential
Plans for future and continuous collaboration
Team Formation
The realisation of the project was made possible with the team taking care of the complete product development, UI/UX, and software development in close collaboration with STORM Guidance.
//results _
The solution received favorable feedback and acceptance from the employees that used it. They found it easy to use – simple enough, so they didn’t have downtime to learn a new tool, yet more modern and with more functionalities than their previous platform. The overall impression was that work is done faster and with fewer mistakes, and they spend less time reviewing and double-checking what is done. The client can now cover more active investigations with the same number of agents and finish those investigations quicker.
We achieved a functional platform for our client by applying diverse expertise that covered backend, frontend, scripting, AWS, and DevOps). We reached a higher business understanding during the process due to the proactivity when discussing requirements/specifications. The client was happy with the ideas and opinions we shared.
"The detail into which they go for testing stands out. They’re also quite responsive whenever we raise a point. Delivering enhanced information regarding the extent and point of origin of cyberattacks, Web Factory LLC managed a successful project. Future clients will encounter a responsive, testing-focused partner."
Project highlights
1.
Onsite visits in Skopje and Mauritius with the team, discussing ideas, solutions and new approaches
2.
Team training for migration from using excel to using our software for the first time - they were able to work together at the same time instead of working separately and then merge their work
3.
The activation of first AI automated process on big data. Hundreds of human hours of productivity gained/saved
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